“Duplex Intercoms Systems are an ideal source of communication in a large variety of workplaces, including factories, hospitals or buildings that are large, or have “sectioned-off” areas that require people to ask before they can be permitted entry”
When you call someone, using an intercom, it is obvious that you would expect the other person to be able to talk straight back to you. However, loud background noise can be a real burden for communication across intercom systems. Background noise could be caused by a busy office with a lot of people talking and working, loud equipment or even passing vehicles, and quite often is completely unavoidable.
Nevertheless, the Duplex Intercom System uses “VOX” (a voice operated switch) control, to switch the direction of the speech between the two stations. What this means, is that the technology automatically detects which of the two intercoms someone is speaking into, by pinpointing the loudest noise. It then opens up the channel to that loudest noise, whilst closing off the connection from the “quiet” side, and blocking out any other noise. The “closed” intercom may not be heard, but they can still listen to the other person speaking. However, when the other person responds, the technology is able to detect the change and the connection is reversed.
The technology works because it is triggered by what it considers to be the loudest sound, which is predominantly the sound of a voice, as the person speaks directly into the intercom.
The problem with this, however, is that sometimes, especially in an area with heavy machinery, the background noise overpowers the sound of the voice, as it is considered louder, meaning that the intercom will always keep that side of the connection open.
Nevertheless, this can be counteracted, by simply pressing the “T” (Talk) button in order to force the connection to open whenever you wish to speak.
Here at RingUK we have a considered approach to Specifying Intercom Systems, based on methodically detailing every aspect of each client’s needs. It is then and only then that we are accurately able to design an intercom system that fulfills the exact specifications of the client.
Over the years Specifying Intercom Systems this exacting approach has enabled us to develop a solid aggregate understanding of each sector whose intercom requirements we deal with. In drawing upon this we are able to quickly develop a blueprint that we then tailor to the specifics of each client’s brief. The efficacy of this procedure means we are very rarely unable to overcome unforeseen problems – if ever.
You cannot buy experience, and it’s our experience in Specifying Intercom Systems that makes us great at adapting and thinking laterally to devise the best intercom solution for our clients. This often means taking a standard intercom system and integrating it with specialized design features to create a setup that is equal in its uniqueness to the exacting needs of the client.
This is all part of an overall standard of service that we feel is unavailable elsewhere within our industry. We place a premium on total customer satisfaction, which is why we are always looking to extend and improve our product range, and to maximize value. Our position within the industry in terms of our size, reputation and our relationship with suppliers means we are able to cut costs without cutting corners.
With many years of experience in the broadcast and communications industry, RingUK have built up an impressive portfolio of products and knowledge from leading manufacturers.
RingUK specialises in assisting buyers, specifiers and end-users in the process of recommending and purchasing specialist communications equipment for various commercial applications including:
Our specialist communications advice team has over 25 years of experience, specifying and commissioning communications systems that meet the objectives of our clients. Our service centres on enabling our clients with the information necessary to make an informed decision when investing in suitable communications equipment.
For more information
- Contact intercom specialists Ring UK today for professional advice about which system you should go for. We will assess your requirements and research and explain all the options available to you to help you or your client choose a perfect Intercom system that meets your needs.
Contact us via our Intercom Enquiry Form